Privacy Policy

WHO WE ARE

We are the organisation, whose office is at 24 Finkle Street, Selby YO8 4DS.

The organisation is committed to protecting and respecting your privacy and security. Whenever you provide us with your personal information we will treat that information in accordance with this statement, our terms and conditions and current General Data Protection Regulation (GDPR).

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. This statement may change from time to time, so please check this page periodically.
 

WHO WILL SEE YOUR PERSONAL DATA

We promise not to share your details with any other organisation unless there are immediate concerns about potential abuse or physical harm or where an indictable offence may have been committed. Then, and only then, we may share details with the relevant agencies upon the authorisation of the Chief Executive (or other senior manager) of the organisation.

In providing our organisation’s services we may need to contact other organisations on your behalf – your signed authorisation will always be sought before we do this.

We will never disclose your personal data or sell it to anyone. 

 

WHAT INFORMATION WE KEEP AND WHY?

We process personal data relating to customers and staff of our organisation. This is to allow us to offer services, products and help and guidance to our customers and to be able to keep people up to date with our work and plans.

If you are in receipt of one or more of our services, we will hold your data for 7 years after you cease to receive any service from us. At this time all paper records will be destroyed, and computerised records will be anonymised.

 

UNSUBSCRIBING FROM COMMUNICATIONS OR CHANGING THE WAY YOU WISH TO HEAR FROM US

You can unsubscribe from communications from us at any time by writing to us at; 24 Finkle Street, Selby, YO8 4DS, emailing us at info@jpharll.co.uk, or telephoning us on 01757 709955

If you change your preferences of the way you would like to hear from us, e.g. you would prefer to receive an email rather than a posted letter, you can do so by either emailing us at; info@jpharll.co.uk or telephoning us on 01757 709955

 

SECURITY

When you give us personal and/or sensitive information we take steps to ensure that it is treated securely and with respect.  Information will be held on cloud based systems/databases that are fully complaint with this privacy statement and current GDPR legislation.

 

YOUR RIGHTS

You have the right to ask to see any data that the organisation holds about you in either paper or computerised formats. You should put your request in writing to:

Carol Bryson - Data Protection Officer, JP Harll, 24 Finkle Street, Selby YO8 4DS

We will respond to your request within 30 days.

You have the right to expect the data we hold about you to be accurate and can ask for any inaccuracies to be corrected.

You have the right to erasure of personal data (aka the ‘right to be forgotten’).

You have the right to lodge a complaint and can do so by writing to:

Carol Bryson - Data Protection Officer, JP Harll, 24 Finkle Street, Selby YO8 4DS

Or you can email us at; carol.bryson@jpharll.co.uk, or call 01757 709955 and speak to one of our Home Consultants, who will put you in touch with a member of the senior management team who will oversee your complaint.

Alternatively, you can contact the Information Commissioners Office on 0303 123 1113.